Contacto

PixAttic is a small, independent team running a free library of AI image prompts. Email is the way to reach us — there is no phone or live-chat support, but we read everything that arrives. To get a faster, more useful reply, pick the address below that matches your topic, and include the link to the page you are writing about.

General inquiries — qingwayingshi@gmail.com

Questions about the library and how it works, feedback and ideas, corrections to an entry (a prompt that does not match its images, a wrong category, a broken credit line), suggestions for new categories, and partnership, advertising or press inquiries. If you are a creator whose work appears in the library and you want the credit line changed, this is also the right address.

Account & user support — qingwayingshi@gmail.com

Help with your PixAttic account: trouble signing in (including Google sign-in), collections and favourites that look wrong, downloads that fail, questions about the status of a prompt you submitted, and requests to delete your account or your data. Writing from the email address your account uses helps us verify it is really you. A short description of what you did, what you expected, and what happened instead — plus your browser or device — gets most problems solved in one round trip.

Email delivery & abuse — qingwayingshi@gmail.com

This address is only for the mail system itself: you cannot send mail to, or receive mail from, a pixattic.com address; you received spam or abuse that appears to come from our mail servers; or you operate a mail service and need to reach whoever runs ours. Automated delivery and DMARC reports are also delivered here. Please do not use it for account or website questions — those go to qingwayingshi@gmail.com above and will only be delayed here.

Copyright & takedowns

If your copyrighted work appears on PixAttic and you want it removed, please use the process on our DMCA & Takedown page. It lists exactly what a valid notice must contain, and complete notices are handled within 48 hours.

Submitting a prompt

Please do not email prompts to us. Use the Submit a Prompt page instead (linked in the sidebar): it puts your prompt straight into the review queue with the fields we need, which is much faster than email. If you have a question about a submission you already sent, write to qingwayingshi@gmail.com.

Response times

We reply to most messages within 2 business days, and account support is usually answered within 1 business day. You can write in any of the eight languages PixAttic is published in — English simply gets the fastest answer. If a message needs action from you (for example, verifying an account), the clock restarts when you reply.